How Can We Help?

Get support, find answers, and learn how to make the most of Goals AI

Email Support

Get help from our support team. We typically respond within 24 hours.

support@mybestday.ai

In-App Chat

Use the Discover feature in the app to ask questions and get AI-powered guidance.

Open App

Frequently Asked Questions

Quick answers to common questions

How does the free trial work?

Your 14-day free trial starts when you upgrade to a paid plan. No credit card is required to start using the free tier. During the trial, you have full access to all premium features. You can cancel anytime before the trial ends with no charge.

How does the free year bonus work?

If you're on our yearly plan and complete your daily intention for 180 consecutive days (6 months), we'll automatically add one free year to your subscription. This is our way of rewarding consistent users who are achieving their goals!

Can I cancel my subscription anytime?

Yes! You can cancel your subscription at any time from the Settings page in the app. If you cancel, you'll retain access to premium features until the end of your current billing period. After that, your account will revert to the free tier.

How do I export or delete my data?

You have full control over your data. Go to Settings → Privacy & Data, where you can export all your data as a JSON file or permanently delete your account and all associated data. We take GDPR compliance seriously.

Is my data secure and private?

Absolutely. All data is encrypted in transit and at rest. We use industry-standard security practices and never sell your data to third parties. Your goals, intentions, and conversations are private and only used to provide you with personalized guidance.

How does Apple Health integration work?

When you create a health-related goal (fitness, sleep, mindfulness), you can mark it as a priority goal. The iOS app will request permission to read relevant HealthKit data and automatically update your goal progress. For example, a "Walk 10,000 steps" goal will sync your daily step count from Apple Health.

What happens if I miss a day?

No worries! Life happens. You can always come back the next day and continue your journey. Your progress and goals are saved. However, note that the free year bonus requires 180 consecutive days of completing daily intentions.

Do you offer refunds?

While we don't offer standard refunds (due to the instant access to AI features), we have a better guarantee: complete your daily intentions for 6 months on our yearly plan, and we'll give you a free extra year. We believe in rewarding commitment to your goals!

Getting Started Guide

New to Goals AI? Here's how to get the most out of the app

Create Your First Goals

Start by adding 3-5 goals across different areas of your life: health, career, relationships, personal growth, etc. Our AI will help categorize them and suggest connections between related goals.

Set Your Daily Intention

Each morning, answer 5 thoughtful AI-powered questions. These questions are personalized based on your goals and help you identify the one most important thing to focus on today. This typically takes 2-3 minutes.

Enable Daily Reminders

Go to Settings and set up your preferred reminder time. Consistency is key to building the habit. Most users prefer morning reminders (7-9 AM) to start their day with intention.

Use the Discover Feature

Whenever you need guidance, open the Discover tab and chat with the AI. Ask questions like "What should I focus on this week?" or "How can I overcome this challenge?" The AI has context about all your goals and progress.

Track Your Progress

Check the Dashboard regularly to see your completion streaks and progress. Celebrate small wins! Mark goals as complete when you achieve them, and create new goals to keep growing.

Still Need Help?

Our support team is here for you. Send us an email and we'll get back to you within 24 hours.

Contact Support